Modern Cloud Communications
All-In-One
Cloud Phone Solution
Link Surge delivers enterprise grade calling, messaging, video, and chat in one easy-to-use platform. Built for productivity, designed for simplicity, and powered by innovation.
Connect Anywhere,
Anytime,
From Any Device
Effortlessly stay connected with the ability to switch calls between your desk phone, desktop client, and Linkus mobile app, without interruptions. Whether you’re in the office, working remotely, or on the go, your communication tools stay perfectly in sync, ensuring you never miss an important call or message.
See below for more information on ways to connect
See Your Savings
Find out how much you could save by switching to LinkSurge!
Why Businesses Trust Us
Calculate Monthly Savings
Advanced Call Routing
Ensure every caller reaches the right destination quickly with intelligent menu options, time-based rules, and multilingual prompts.
Smart IVR Menu
Create intuitive multi-level menus with actions like transfer, voicemail, schedules, and ring groups—no complex setup required.
Learn more →Smart Auto-Attendant
Answer calls automatically, greet customers, and guide them to the right destination with clear, simple options.
Learn more →Time & Holiday Routing
Automatically change call destinations during business hours, after hours, and holidays—ensuring the right response every time.
Learn more →Multi-Language Support
Offer callers their preferred language from the start to keep your business accessible to a wider audience.
Learn more →Analytics & Reporting
Turn Call Data into Better Decisions
See peaks, spot trends, and act with confidence. Reports help you staff smarter, streamline menus, and improve customer experience.
Operational Insights
Identify peak hours and recurring patterns so you can schedule the right people at the right time and reduce hold times.
Strategic Planning
Track longer-term shifts in call volume and intent to refine IVR flows, update hours, and tighten SLAs with confidence.
Data-Driven Actions
Use answer rate, missed rate, and handle time to coach teams, streamline handoffs, and improve customer experience.
Integrations
Bring Calling Into Microsoft Teams
Enable seamless click-to-call, presence sync, and call controls directly inside Teams. Route inbound calls to your Teams users, transfer between desk phones and Teams, and keep call logs unified.
- Make & receive calls within Teams
- Presence & contacts sync
- Transfer, hold, record, and voicemail
- Centralized call history & analytics
Call Smarter With Google Workspace
Connect Gmail and Calendar to streamline your day: click-to-call from emails, auto-log call notes to contacts, and schedule follow-ups with calendar reminders.
- Click-to-call from Gmail & Contacts
- Auto logging to contacts/opportunities
- Calendar-based reminders & callbacks
- Shared labels and team visibility
Support & Messaging Platforms
Unify your messaging channels in one platform. Route customer inquiries from leading apps like Facebook Messenger, WhatsApp, and SMS directly to your support or sales teams for fast, tracked responses.
- Facebook Messenger — manage chats alongside calls
- WhatsApp — shared inbox with routing & templates
- SMS Text Messaging — Communication from your business line
- Unified reporting & SLA tracking across all platforms
- Automated ticket creation and CRM logging
Connect to CRMs & More
Integrate with top business platforms to keep every customer touchpoint documented and actionable. Works seamlessly with:
- Salesforce, Zoho CRM, Microsoft Dynamics
- Zendesk, HubSpot, ServiceNow
- Screen-pop & click-to-dial from CRM records
- Webhooks & open APIs for custom workflows
- Unified analytics across all channels
Frequently Asked Questions
-
Cloud hosting means your phone system runs on secure, redundant servers in the cloud instead of on-site hardware. This eliminates maintenance costs and ensures reliable, scalable communication accessible from anywhere.
-
We use enterprise-grade encryption, firewalls, and secure data centers to protect your communications. Regular updates, monitoring, and strict access controls ensure your system stays secure.
-
Yeastar is our preferred PBX platform, powering your cloud-hosted phone system. It delivers advanced call routing, voicemail-to-email, IVR menus, call queues, and seamless remote connectivity, making it a reliable and scalable solution for modern business communications.
-
SIPTRUNK.com is our trusted SIP trunking partner that provides exclusive pricing for our customers. They handle all telecom taxes and regulatory compliance, allowing us to focus on configuring and maintaining your phone system to keep your business running smoothly.
-
SIP trunking is a method of delivering voice calls over the internet instead of traditional phone lines. It allows multiple simultaneous calls, scalable minute plans, and cost savings without needing physical phone circuits.
-
IVR (Interactive Voice Response) is an automated phone system feature that lets callers interact with a menu using their voice or keypad.
Example: “Press 1 for Sales, Press 2 for Support…”
-
Number porting typically takes 7–14 business days, depending on your current carrier. We handle the entire process to ensure a smooth, disruption-free transition.
-
Yes. Our cloud PBX integrates with both Microsoft 365 and Google Workspace, allowing seamless click-to-call, shared contacts, and unified communication tools.
-
We bill you directly for our services, which may include AWS cloud hosting, Yeastar licensing, ongoing maintenance, and technical support.
SIPTRUNK.com bills you separately for your SIP trunk service, meaning you fully own and control your phone numbers and minute usage. We can adjust your SIP trunking plan anytime to match your call volume and needs.
